概要

Worked as a networker where

I had to determine network access across company.

Run diagnostics to determine source of network errors.

Analyzed systems to identify and perform needed maintenance.

Work under pressure.

Worked as SMA where my job was

Posting of Ads on different social media platforms.

Improving companys business by marketing their products

Interaction with customers on social media.

Supervision of other members in a team.

工作经历

公司标识
Team Lead - Resident Engineer
Wateen Telecom Pvt Ltd
Jan 2023 - 代表 | Lahore, Pakistan

Support subordinate REs and Service Desk in the time outages/issues.Training new Residents Engineers for Customer handling and make them understand their responsibilities.Coordinate with all customer Manager about issues and REs performance.Adding utilization graphs in graph portal..Monitoring critical links on SolarWinds.Generating incident reports for critical links.Monitoring multiple corporate links (Fiber, ISM, Zong 3G/4G, VSAT) through NMS.Investigating, diagnosing and resolve all network problems.Continuously monitor the network to improve performance.Generate tickets for the issues and providing regular updates on work in progress and current issues.Make sure new links deployment on given timeline by coordination with relevant teams in installation and commissioning of Data Network Components.Creating monthly Downtime Report (DTR) for SLAInitial IP/Fiber troubleshooting to minimize the downtime.Interacting with WATEENs ENOC, PM and Field teams as well as with Corporate Banks Networks & NOC departments.

公司标识
Resident Engineer
Wateen Telecom Limited
Dec 2019 - Dec 2022 | Lahore, Pakistan

Monitoring Bank of Punjab links (Fiber, ISM, Wimax, VSAT) through NMS.Investigating, diagnosing and resolve all network problems.Continuously monitor the network to improve performance.Generate tickets for the issues and providing regular updates on work in progress and current issues.Creating monthly Downtime Report (DTR) for SLA.Make sure new links deployment on given timeline by coordination with relevant teams in installation and commissioning of Data Network Components.Initial IP/Fiber troubleshooting to minimize the downtime.Interacting with WATEENs ENOC, PM and Field teams as well as with Corporate Banks Networks & NOC departments.

公司标识
Network Intern
W Group
Jan 2019 - Apr 2019 | Lahore, Pakistan

Determine network access across company.
Run diagnostics to determine source of network errors.
Analyzed systems to identify and perform needed
maintenance.

公司标识
IT Support Officer
Easy Solutions
Mar 2017 - Dec 2018 | Lahore, Pakistan

Troubleshoot issues with equipment like printers,
computers(window and mac) and servers.
Running software updates backups when requested.
Development of new desktops, servers or applications.
Research hosting options and report pricing and system options
to supervisors.
Research unusual bugs or issues the company encounters

学历

Corvit Lahore
证书, Cisco Network Administration‎
Networking
Completed
2022
Corvit Lahore
证书, HCIA R&S‎
Networking
Completed
2021
Lahore Leads University kamaha campus Lahore
硕士, 商学士/理学士, Bachelor Of Studies (BS) in Computer Science‎
Computer Science
CGPA 2.5/4
2017
Corvit Lahore
证书, HCIP R&S (Fas Track)‎
Networking
Completed

技能

初学者 Access Network
中级 Camera Operating Skills
中级 Client Co-ordination
中级 Excellent in person skills
中级 Fiber Diagnostic
中级 Fluent in Speaking & Writing English
中级 Handling Assignments
中级 Hardware Command
中级 Import Operations Handling
中级 IT Hardware Support
中级 IT Solutions
初学者 Network Protocols
中级 Software Documentation Maintenance
中级 Ticketing System
中级 VAS Support
中级 Wireless Networking
中级 Wireshark 

语言

熟练 乌尔都语
中级 英语
中级 旁遮普语

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